Decide what gets worked on. Fast. In 3 views.
Dashboard for SLA + throughput KPIs · Board for drag-through-stage Kanban · Hub for focused single-stage drill-down. Same data, three superpowers - so dispatchers, managers, and execs each see what they need.
What you get
Built to actually move the work.
- Dashboard mode: live KPI ring (resolved · blocked · cancelled), backlog-by-queue bars, throughput chart, avg handle time
- Board mode: Kanban columns - Pending Dispatch · Cancel Review · Supervisor Review · Investigating · Approval · Purchase Order · Delivery
- Hub mode: pin the stages you live in, drill into one queue at a time, Cards or List layout, advance with one click
- SLA timers + 'stuck Xd Yh' badges on every item - over-SLA tasks get red workflow-age bars
- Past 3 days · 7 days · custom range filter applies across all 3 views
- Audit trail of every advance/reject (admin · field · automation)
Also in Operation Center
Other modules in this area
Tasks
Maintenance, cleaning, inspection, delivery, receiving - every task tracked with type, priority, listing, status, category, and assignee.
Learn moreTask Calendar
Day / week / month view of tasks and shifts. Drag to reassign, conflict-aware, color-coded by status.
Learn moreListings
Per-listing hub: amenities, settings, sync status, photos, smart-lock pairing, cleaning templates, and per-property workflows.
Learn moreSmart Locks
Per-property smart-lock console - battery, online status, access codes, and event history grouped by resort, with one-click Sync All.
Learn moreMaterial Requests
Field staff request supplies → supervisor / owner approves → batched into vendor POs → receive in-app → auto-update inventory.
Learn more