Smart hotel operations for the modern boutique.
Front desk, housekeeping, and maintenance flowing as one. Built for boutique hotels, B&Bs, and resorts that want STR-grade software without the legacy PMS bloat.
4.7+
average review rating
30s
median response time
95%
on-time room readiness
The problem
What gets in the way today.
Legacy PMS doesn't speak to housekeeping. Front desk juggles 4 inboxes. Maintenance requests get lost between shifts. Reviews trickle in 48 hours after the issue.
Boutique hotels, B&Bs, and small-resort operators (10–200 rooms) who feel under-served by legacy PMS suites and want modern, mobile-first tools.
How it works
Three pillars that move the work.
Front-desk unified inbox
Email, WhatsApp, SMS, OTA messages, and direct chat in one queue. AI drafts replies. Sentiment + intent tags so the front desk catches issues before they escalate.
Housekeeping that knows the schedule
Room-status updates from mobile. Per-room cleaning checklists with photo proof. Late check-out and early arrival workflows that don't break the day.
Reviews + upsells working together
AI parses every review for repeat issues. Auto-tasks created for follow-up. In-stay upsells (spa, F&B, late check-out) surface at the right moment.
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Modules built for this profile
AI Inbox
Email, WhatsApp, SMS, Airbnb, and VRBO unified - with AI sentiment, intent classification, and brand-voice reply drafts.
Tasks
Maintenance, cleaning, inspection, delivery, receiving - every task tracked with type, priority, listing, status, category, and assignee.
Reviews
AI parses sentiment, flags repeat issues, drafts reply in your brand voice, and ties every star to a property.
Staff Shifts
Plan shifts visually across teams and properties, publish to mobile, spot conflicts before they happen.
In-stay Upsells
Tap-to-buy food add-ons, gear rentals, late check-out - surfaced at the right moment in the guest app.