Reservations with the context your team actually needs.
Channel-unified reservation list - saved views, smart filters, and a guest-detail panel that surfaces dates, lock code, check-in readiness, and linked support cases.
What you get
Built to actually move the work.
- Saved views: In House · Arriving Today · Departing Today · Upcoming (14d) · Inquiries · Recent Cancellations
- Channel-unified columns: Property · Reservation ID · Dates · Nights · Status · Source · Guests
- Real-time countdown badges: Arriving in 4 days, Departing today, Current Stay
- Guest profile sidebar: contact, accommodation count, OTA confirmation
- Keycode field tied to Smart Lock - view + copy in one click
- Check-in Readiness checklist: Gate Access · Cleaning · custom required items
- Linked support cases, intents, and operations tasks per reservation
- Bulk actions + 'Unsaved changes / Discard · Save · Save as…' workflow
Also in Customer Service
Other modules in this area
Dashboard
Today's activity (check-ins, check-outs, turnovers, in-house count), the week's flow, your live team status, support case queue, and review trend - so a property manager can know where to focus in the first 30 seconds of their day.
Learn moreAI Inbox
Email, WhatsApp, SMS, Airbnb, and VRBO unified - with AI sentiment, intent classification, and brand-voice reply drafts.
Learn moreReviews
AI parses sentiment, flags repeat issues, drafts reply in your brand voice, and ties every star to a property.
Learn moreSupport Cases
Workspace views (Inbox · My Cases · Resolved) with type, listing, status, category, assignee, and scheduled date - across refunds, approvals, claims, and ad-hoc tasks.
Learn moreGuests
Unified guest database across every OTA channel - 76,000+ records with returning-guest flags, preferred language, full contact info, and one-click jump to the matching Airbnb/VRBO/Booking profile.
Learn moreIntents
AI extracts guest requests from messages, classifies them by priority and type, and routes through an 8-stage workflow - Triage to Scheduled.
Learn more